If you truly want to leverage artificial intelligence in field service, you must first get your service processes and data structures under control.

At FELSOMAT, service operations must deliver not only technically. They also require smooth, well‑coordinated organization in the background.

The new free trade agreement between the EU and India is a clear signal for deeper economic cooperation—and offers major opportunities for the machinery and industrial equipment sector.

Operational efficiency is just the beginning – only standardized service data unlocks strategic decisions that boost margins, secure service quality, and elevate your ROI to the next level.

We take a closer look at change management in field service organizations and give you 5 concrete action steps to make your change initiatives successful in the long run.

As a service manager, you juggle employee workload, customer satisfaction, and compliance on a daily basis. A field service management solution should primarily provide a realistic depiction of the actual working situation in service.