For service technicians and installers in mechanical and plant engineering who simply document digitally.
Mobile App for On-Site Technicians
Your field technicians document their activities and track time directly in the technician app. Customers can confirm services instantly with their digital signatures.
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With the seamless documentation of all service and installation work performed via the fieldux mobile app, you can prevent billing losses.
Easily record activities digitally and capture customer signatures on iOS and Android - even in offline mode.
Populer features
Technicians can access current and future operations and have all the necessary information readily available, anytime and anywhere.
The documentation of the work performed is now fully comprehensive, helping to avoid any billing losses.
Capture photos in real-time to enhance your activity documentation or showcase your work progress.
Get your activities confirmed on-site by the customer via their signature on your smartphone.
After collecting the customer's signature, an automatic PDF report is generated, ready to be sent directly to the back office and the customer.
Keep working reliably and securely with the app, even when you temporarily don't have internet access.
Quote
The fieldux app solution for technicians is highly effective. Operation data is seamlessly transmitted from the office to the technician's mobile phone with just one click, providing them with all the necessary information about the assignment. The process is further streamlined with a digital signature from the customer.
Customer questions
For the fieldux mobile technician app, your on-site technicians need either Apple iOS 11 or higher or Android 5.0 (Lollipop) or higher. Adequate free storage space on the devices is necessary for app installation and data storage. An integrated camera is required for capturing on-site documentation images. A stable internet connection is needed for real-time communication and data updates between the app and the central platform. It is, however, also possible to access stored assignment data and record activities and documentation offline, without an internet connection!
No, the technician app doesn't replace all employee time tracking. Instead, it enhances it with innovative features tailored to the needs of Field Service Management. The app allows for efficient recording of operation-based work hours, services rendered, and work progress on site.
Yes, there's a dedicated web version available for the technician app.